PodPitch

Adding more seats allows you to run additional podcast or journalist campaigns under the same account. Here’s how to upgrade in just a few clicks.

🪑 How to Add a Seat to Your PodPitch Account

Connecting your Gmail account allows PodPitch to send your pitches directly from your inbox and route replies back to you instantly. Here's how to set it up:

📧 How To Connect Your Gmail to PodPitch

If your email has lost connection, PodPitch automatically pauses your campaign to protect your sending reputation. This is totally normal — and very easy to fix. Just reconnect your email,…

🔌 Why Is My Email Saying It Lost Connection & Why Is My Campaign Paused?

You can view your current seats and add or assign new ones from your account in just a few steps.

🪑 How to Check How Many Seats You Have Available

If you’re having trouble logging in, you can reset your password in just a few steps.

🔐 Having Trouble Resetting Your Password?

If you’ve forgotten your password or need to update it for security reasons, you can reset it in just a few steps.

🔑 How to Reset Your PodPitch Password

You can easily update the signing name that appears on your emails. Follow these steps to make the change:

✏️ How to Change Your Signing Name in PodPitch

If you use a Microsoft (Outlook/Office365) email, PodPitch supports secure login through Microsoft authentication.

🔐 How to Sign In Using Your Microsoft Outlook Email on PodPitch

If you want PodPitch to stop sending emails or follow-up messages on certain days, you can easily block those dates in your account settings. This is perfect for holidays, team…

🛑 Blocking Your Calendar — How to Stop Emails & Follow-Ups on Specific Dates (Holidays, Travel, Events)

Keeping your domain healthy ensures your emails land in inboxes — not spam. PodPitch’s Spam Prevention tool helps you identify and fix issues fast.

📧 How to Fix Domain Issues in Spam Prevention on PodPitch

At the moment, PodPitch does not offer a button on your dashboard to remove team members yourself. But no worries — our team can take care of it for you…

🌟 How to Remove Team Members from My Team

You can build highly targeted campaigns by creating your own media lists inside PodPitch. Here’s how to search podcasts, save them to a list, and add them to a campaign.

🎧How to Create a Campaign Using a Media List

You can now connect your email to PodPitch using any provider — Gmail, Outlook, Microsoft, iCloud, or any IMAP-based service. Our upgraded system makes setup smoother and more reliable than…

📧 Seamless Email Connection with Any Provider

Yes! Even if you’ve canceled your plan, you’ll continue to have full access to PodPitch until the end of your current billing cycle.

Can I Still Use PodPitch After Canceling My Plan?

You can invite unlimited team members to your PodPitch account — completely free. Here’s how to share access with colleagues, contractors, or anyone helping you manage campaigns.

👥 How to Add a New Team Member

Your email signature appears at the bottom of every outreach email PodPitch sends on your behalf. You can update it anytime to match your style, branding, or preferred sign-off.

✍️ How to Edit Your Email Signature

Your Customer Success Manager is now assigned based on the person who leads your onboarding or strategy call. This ensures you work with one consistent expert who understands your goals,…

🚀 Meet Your Customer Success Manager (CSM) Through the Support Flow

If you’re running both Podcast Pitching and Journalist Pitching at the same time, you may notice that your daily send limits are shared across your connected email. Here’s how to…

🎧How to Divide Connected Emails Between Podcast Pitching and Journalist Pitching

After running a campaign for 30 days, you can easily swap out an active client profile to make room for your next customer.

How to Swap Out a Client Profile

Logging in is quick and easy. Just follow the steps below to access your dashboard.

🔑 How to Log In to PodPitch

How do I manage account access details like email or name updates in PodPitch?

Pausing your PodPitch subscription moves your account into Database Access Mode for $19.99/month, stopping all sending while keeping all your data fully preserved until you're ready to resume.

⭐How Does Pausing a PodPitch Subscription Affect Campaigns?

Mandy

Explore how to efficiently manage your PodPitch account settings. This guide provides step-by-step instructions for updating your personal information and optimizing account features.

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