Step 1: Check Eligibility
Go to the Profiles section.
In the 5th column, you’ll see how much time remains before a client can be swapped.
When it says “Any time,” you’re ready to replace them.
Step 2: Deactivate the Current Client
Make sure the client’s campaign is turned off first.
Example: If Dr. Adiyo Khan still has an active campaign, pause or stop it before proceeding.
Then, click the Active button next to their name to mark them Inactive.
Step 3: Add Your Next Client
Click Fill This Seat.
Create an inactive profile for your new client.
Once set up, click Fill This Seat again to activate them.
💡 Tip:
You can only swap clients after 30 days and once their campaigns are inactive.
❓ Need help?
If you can’t deactivate a profile or the swap option isn’t available, message us through the in-app chat — we’ll be happy to help!