Step 1: Go to Your Account Settings
From your PodPitch dashboard, click the Settings icon on the left-hand side (it looks like a gearbox).
Click the Account tab.
Step 2: Select “I Might Need to Cancel”
Scroll down to the bottom of the Account page.
Click, I might need to cancel.
You’ll see two options:
I need help – if you’re having technical issues or need assistance before deciding.
I want to cancel – to send a direct cancellation request.
Step 3: Your Request Goes to Your Customer Success Manager
You will interact with our support agent to finalize your details.
What Happens Next
You’ll receive a confirmation once your request has been processed.
You’ll continue to have access to your account until the end of your current billing cycle (unless you request immediate cancellation).
💡 Tip
If you’re canceling because of technical issues or campaign frustrations, choose I need help — our team can often fix things quickly, so you don’t lose progress on your campaigns.