Step 1: Go to Campaigns
From your dashboard, click Campaigns in the left-hand menu.
Find the campaign you’d like to turn off.
Step 2: Deactivate the Campaign
Click the drop-down menu next to the campaign name.
Select Deactivate.
This will stop new emails from being sent.
Step 3: Check for Active Sends
If a campaign still has pitches scheduled, you’ll see a reminder message such as:
“Please make sure to pause or turn off active campaigns.”
Pause or stop any active sends before deactivation is complete.
Step 4: Review Profiles Linked to the Campaign
Some profiles may still have time left in their campaign window (e.g., 2–5 days).
Deactivating a campaign linked to these profiles will prevent additional sends.
Step 5: Reuse or Reassign Seats
Once a campaign is deactivated, you can:
Swap that seat to a new profile.
Reuse it for another campaign.
Need help managing seat assignments? Contact our support team for assistance.
✅ That’s it! Your campaign is now inactive and will no longer send new emails.
💡 Tip: If you’re planning to restart later, consider pausing instead of deactivating. Pausing lets you quickly pick up where you left off.