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How to Fix Duplicate Email Signatures in PodPitch

If you’re seeing two email signatures in your messages, it usually means that both an email signature and a profile signature have been set up. To fix this, follow these steps:

Don | PodPitch avatar
Written by Don | PodPitch
Updated over a month ago

Step 1: Check Your Profile Signature

  1. Go to Profiles in the left-hand menu.

  2. Open the profile connected to your campaign.

  3. Scroll to the bottom of the profile settings.

  4. If you see a signature block, delete it.

    • Your campaign templates already include your signature, so this extra block isn’t needed.


Step 2: Check Your Email Settings

  1. Go to Settings in your PodPitch account.

  2. Select the Email tab.

  3. Click the email address showing the duplicate signature.

  4. Remove or customize the email signature so it doesn’t overlap with your profile signature.


Step 3: Review Campaign Templates

  1. Go to Campaigns in the left-hand menu.

  2. Open the campaign you’re working on.

  3. Look through the Email Templates for that campaign.

  4. Make sure only one signature is present at the bottom of each email.


Step 4: Rewrite Campaign Emails

  • If you’ve just removed a duplicate signature, click Rewrite Emails in your campaign.

  • This refreshes the templates with your updated profile information and ensures the extra signature is fully removed.


Step 5: Double-Check All Campaigns

  • If you run multiple campaigns, repeat the steps above to make sure no old signatures remain.

  • Once you clean it up in your profile and settings, new campaigns will no longer have duplicate signatures.


✅ After these steps, your emails should display a single, clean signature.

💡 Tip: Keep your signature simple and minimize links to reduce the risk of your emails being flagged as spam.


❓ If duplicates remain after rewriting, try clearing your browser cache and refreshing. Still stuck? Reach out to our support team for a quick fix.

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