Here’s how the system works — and how to update your email correctly.
How PodPitch Handles Emails
Each campaign is linked to one profile
Each profile is linked to one sending email
That email sends all pitches on behalf of the profile (name, bio, voice, expertise)
Because of this setup:
❌ You cannot assign a different email to just one campaign
✅ Updating the email updates it for all campaigns connected to that profile
How to Update the Sending Email (New Mailboxes Flow)
To change the email a profile uses, you must update the profile’s sending email, which now lives inside the Mailboxes tab.
Step-by-Step Instructions
1. Connect the New Email
Go to Mailboxes in the left-hand menu
Click Add Email
Connect your new email provider (Google, Outlook, iCloud, or IMAP)
Once connected, it will appear as an available sending option
2. Assign the New Email to the Profile
Go to Campaigns
Select the Settings option
Will lead to the Email Settings tab
Under “Emails are coming from & signed as”:
Click the X to remove the current email
Select the newly connected email from the dropdown
Click Save Changes
All campaigns using this profile will now send from the updated email.
⚠️ Important Notes
Updating the email affects every campaign using that profile
If you want only one campaign to use a different sending email:
➡️ Create a duplicate profile, assign the new email to that profile, and attach the campaign to the new profile.
Email switching may temporarily affect deliverability
Allow 24–48 hours for warming and authentication alignment when switching inboxes.
Smart Pitch & Matching
If Smart Pitch is on:
Changing profiles may alter journalist/podcast matching
Each profile has its own topics, expertise, and voice settings
Using the wrong profile may reduce relevancy