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The sender hasn't authenticated this message so Gmail can't verify that it actually came from them

Don | PodPitch avatar
Written by Don | PodPitch
Updated over 8 months ago

Here’s how you can address this step by step:

Step 1: Understand Email Authentication

Email authentication ensures your emails are verified and trustworthy. One critical part of this process is DKIM (DomainKeys Identified Mail), which acts like a digital signature for your emails. Setting up DKIM helps Gmail and other email providers verify that:

  • The email is genuinely from your domain.

  • The email hasn’t been tampered with during delivery.

Step 2: Gather Information

To set up DKIM, we need to know your domain provider. Common domain providers include GoDaddy, Namecheap, Google Domains, and others. Here’s what to do:

  1. Identify your domain provider. If you're unsure, you can check with the person or team that manages your website or email setup.

  2. Respond with the name of your domain provider so we can guide you through the next steps tailored to your provider.

    Measures to Improve Email Reputation

    1. Warm Up Sending Reputation

      • Start by sending emails to small batches of highly engaged recipients.

      • Gradually increase your email volume over time as you build trust with email providers.

    2. Maintain Consistent Sending Patterns

      • Avoid sudden spikes in email volume.

      • Consistency is key to establishing a positive reputation with email service providers.

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