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😱 Oh No! My Email Was Suspended — What Do I Do?

Google sometimes suspends accounts sending high volumes, but the fix is quick and reversible. Follow the steps below to unsuspend your email through the Google Admin Console and get back to pitching.

Mandy avatar
Written by Mandy
Updated over a month ago

First off — don’t panic!


This is a very common situation with Google accounts that send higher-than-normal volumes. The good news? It’s temporary and fully reversible.

Google sometimes suspends accounts to prevent potential abuse, but restoring access only takes a few minutes.

Once your account is reinstated, we recommend:

  • Reducing your email volume by ~20% for 1–2 weeks, or

  • Adding a second sending email address
    → PodPitch will automatically rotate between both emails in the same campaign to lower the load.

Follow the steps below to get reactivated quickly.


🔧 Step-by-Step: How to Unsuspend Your Gmail Account

1. Review Google’s Suspension Notice

Google typically sends a message explaining the suspension.
Read it for clues about the cause or any special steps required.


2. Sign In to Your Google Admin Console

Go to: admin.google.com
Log in using your admin credentials (or ask your admin to log in if you’re not the owner).


3. Open the “Users” Section

Find the suspended account.
Google will usually list the reason for suspension on that page.


4. Unsuspend the Account

Click Reactivate or Unsuspend.
Google makes this step very clear — usually a single button.

If you’re unsure, feel free to send us a screenshot via live chat and we’ll walk you through it.


5. Follow Any Additional Google Instructions

Occasionally, Google may request:

  • Verification of sending practices

  • A quick confirmation that the account is legitimate

Once completed, the account should restore immediately.


🎉 You’re Back!

After reactivation, resume pitching — just at a slightly lower volume for the next week to stay under Google’s radar.

If you'd like help:

  • Reducing send limits

  • Adding a second sending email

  • Troubleshooting deliverability

Just message us directly inside your dashboard. We’re here to help!

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