First off—don’t panic! This is a super common issue with any email-sending service, and the good news is that it’s completely reversible. Google sometimes temporarily suspends email accounts when they detect high sending volumes, but you can undo this quickly without any lasting consequences.
We’ve got step-by-step instructions below to help you restore your account. Once you’re back up and running, the best thing to do is reduce your total email volume by about 20% for a week or two to stay under Google’s radar. Another great option? Adding a second sending email address. If you do this, PodPitch will automatically alternate between both emails in the same campaign, reducing the load on any single address and keeping your outreach smooth.
Follow the steps below, and you’ll be back to pitching in no time!
Review the Suspension Notice:
Check the email from Google detailing the suspension. It may include specific instructions or links regarding next steps.
Sign in to the Admin Console:
Go to the Google Admin Console and sign in with your administrator credentials.
Navigate to Users and locate the suspended account. If the suspension was applied automatically by Google, the account details should indicate the reason.
Unsuspend Yourself or Your Colleague
There should be clear instructions or an obvious button on how to do this. Feel free to send us a screenshot over the live chat if you would like our assistance.
Follow Google’s Instructions:
Once you’ve contacted support, follow any additional instructions they provide. They may ask for more information about your email practices or require changes before reactivating the account.
By following these steps, you should be able to initiate the process to have your suspended account instantly reinstated.